How galleries can guide clients from initial interest to loyal collectors.

As a former gallery manager, I know that turning a curious visitor into a loyal collector is no easy task. It takes careful planning, thoughtful communication, and a genuine understanding of what each client values. In this episode, I break down the seven key touchpoints of the client journey, from creating a memorable first impression to building lasting relationships long after the sale.

We’ll explore practical ways to personalise the client experience, track preferences, and nurture relationships that go far beyond just one sale. Plus, I share how a CRM like GalleryView can make this process smoother, helping you stay organised, seize opportunities, and create meaningful connections that keep clients coming back.

Whether you’re a gallery owner, manager, or consultant, this episode is packed with insights to help you refine your approach to client engagement and grow your gallery’s success. I’d love for you to tune in!

🎧 Listen now! https://gallery-view.co.uk/podcasts/