Just like any fantastic meal, the quality of the ingredients, the experience of the chef and that knowledge of just what your guests are looking for all make for a succesful result.
Gallery View merges Lotte’s extensive experience in gallery management, sales, and client journey expertise with Tony’s two decades of leadership in IT, cyber security, and CRM design. Together, they’ve crafted a powerful, innovative CRM tailored specifically for art galleries.
In 2009 I made my most important career change by stepping into the art industry as a Gallery Manager for a publishing house. That was where my love of art escalated and my advanced knowledge of sales came into its own.
Over the next 12 years I successfully managed and developed an inherited gallery for 6 years and a brand new venture gallery from the ground up for an additional 6 years, achieving and surpassing targets and expectations on a monthly and annual basis.
As is the case with most gallery managers/owners, I have always been fascinated by the development of the key stages in the client journey process that leads to the purchase of artwork.
The entire client building process is very rewarding and also a lot of fun. There is nothing more satisfying than taking your client on the perfect journey, making them feel super special & achieving the brief that they have laid out for you.
Gallery View CRM is the result of all of those years of experience training and managing teams of consultants, coordinating numerous artist events and caring for loyal gallery clients.
I am now keenly looking forward to this next phase of my career, with Gallery View.
It will be great getting back to working closely with galleries. I will be guiding them to implement a smooth and productive onboarding and training process for all of our new gallery partners.
It might be a coffee at your place, a video demo of the platform or a simple phone call to answer your questions, but I’m excited about working with you soon.
“A coffee, a video call or a chat on the phone. Let’s talk about your gallery.”
“As is the case with most gallery managers/owners, I have always been fascinated by the development of the key stages in the client journey process.”
Meet Lotte, a highly accomplished sales professional, who embarked on a remarkable career journey before showcasing her outstanding skill set in the creation of Gallery View CRM.
With a wealth of experience spanning various sectors, Lotte mastered roles from telesales to key account management to luxury sales, ascending through the ranks of the sales industry.
In 2009, she made a pivotal move into the art world as a Gallery Manager, where her passion for art flourished alongside her advanced sales acumen. Over 12 years, Lotte successfully managed and developed galleries, consistently surpassing targets, exceeding expectations and delighting clients with her personalised approach and unwavering dedication.
Her fascination with the client journey process and her expertise in training sales teams, coordinating artist events, and fostering loyal client relationships led her to conceptualise and develop Gallery View CRM. Combining her extensive sales knowledge with a profound understanding of the art industry, Lotte (and her team, of course) crafted a cutting-edge platform that empowers galleries, optimising sales processes, and nurturing lasting client connections.
"I'm immensely proud that we've achieved our initial goals for Gallery View CRM, demonstrating our empathetic understanding of the challenges gallery owners, managers, and art consultants encounter on their path to ongoing success. We've empowered them with modern technology, giving them full control over their journey."
Tony is a highly experienced and brilliant professional in the realm of IT, software development, and CRM design and creation. With a wealth of knowledge spanning over three decades, he has established himself as a formidable expert in these domains.
Tony’s latest business creation, Gallery View CRM, stands as a testament to his innovative mindset and exceptional skills. Through his expertise, he has assembled and led a powerful team, demonstrating his ability to create, manage, and support cutting-edge platforms.
Tony’s passion for technology is evident in his unwavering commitment to staying up-to-date with industry advancements. His personalised approach and problem-solving acumen make him a sought-after partner, enabling him to provide tailor-made solutions that deliver real value to clients. With a deep understanding of the intricacies of IT and a keen eye for CRM design, Tony consistently exceeds expectations and fosters long-lasting partnerships.
"The initial enrollment of a new customer marks merely the commencement of establishing a lasting client-partner association, which can solely be fostered and maintained through reciprocal trust and comprehension."
Neil’s invaluable contribution to the Gallery View leadership team stems from his extensive experience in the education, IT and sales sectors. In the IT, technology, and customer support area of business, he has amassed a decade of expertise, honing his skills in providing exceptional customer support, designing CRM systems, and understanding sales processes.
His diverse background enables him to bring a unique perspective to the team, combining his knowledge of education with his proficiency in IT and customer support. This blend of experiences equips Neil to navigate complex challenges, drive customer satisfaction, and contribute to the team’s success in a variety of domains.
Gallery View Ltd
The Danes
2 Reindeer Court
Potterspury
Towcester
Northamptonshire
NN12 7FB
