The Perfect Client Experience

What truly sets a gallery apart? It’s not just the art—it’s the experience. In this week’s Gallery View Podcast, we explore The Perfect Client Experience and how galleries can craft a journey that captivates, delights, and builds lasting relationships.

Join Lotte Capewell as she shares her years of hands-on gallery experience and reveals the strategies that create loyal collectors and lifelong clients. From the first step into your gallery to the follow-up after a sale, every moment counts—and this episode breaks it all down.

What’s Inside:

  • The secrets to creating a warm, welcoming atmosphere that inspires trust and connection.
  • How personalisation and storytelling can turn browsers into buyers.
  • The vital role of post-purchase care and follow-ups in building loyalty.

Whether you’re a gallery owner, manager, or consultant, this episode is packed with actionable insights to elevate your client interactions.

🎧 Tune in now and transform your gallery’s approach to client engagement!

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